BluFX Knowledge base

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BluFX Knowledge base

Account Management

Account Management

Why is my equity balance still $0 on the portal after I completed the payment and verification process?

How can I change my payment method?

Can I take a break and re-join later?

Can I just ask why my expiry date has dropped by a few days?

What happens if I take a break for over 6 months?

Account Type

Can I upgrade or downgrade my account?

How much should I pay for upgrading to Pro?

Can your broker confirm the accounts are real?

Do you have a demo account?

What type of account will I be trading on?

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Passwords

How can I reset my MT4 password?

Subscription Management

How do I cancel my subscription?

When I renew do I continue from the same trading balance?

If I reset my account by paying £50 then my account will start from resetting date or it will complete one month with the initial date of account start?

Refinance

Can my balance be refreshed? When I re-subscribe do I continue from the same trading balance?

Why will one pay extra £50 to compensate for account drop down along with subscription?