What is the refund policy?

See BluFX Terms and Conditions page reference 10.

10.1 • Refunds may be requested within 14 days of INITIAL subscription

10.2 •The amount receivable is based on the number of days remaining on licence divided by 30, and then multiplied by the licence fee.

10.3 •Any losses made during the period of subscription are deducted from refund amount.

10.4 •If losses exceed the value of the amount in 10.2 then the trader is ineligible for a refund

10.5 •Refunds will not be issued should the trader continue to trade after requesting the refund.

https://blufx.co.uk/Terms#